Privacy notice

1. Data we process

• Identification and contact: name, company, job title, email address, phone number, address.
• Tax and invoicing: company name, Mexican tax ID (RFC) or foreign tax identification number, registered address.
• Shipping: delivery address, receiving party, customs broker at destination.
• Commercial: products quoted or purchased, dates, amounts, product preferences.

We do not process sensitive personal data.

2. Purposes that do not require your consent

These are necessary for the commercial relationship.

• Quoting, confirming and following up on your orders.
• Buying, inspecting, packing, insuring and shipping the goods.
• Carrying out customs and foreign trade procedures.
• Invoicing, collecting payment and meeting tax and legal obligations.
• Handling questions, claims and warranties.

3. Purposes that require your consent

You may decline without it affecting your order.

• Sending you commercial information, catalogues, news and examples of projects carried out by Sebastian.
• Contacting you to offer new products or services.
• Asking for your opinion about our service.
• Using photographs of delivered projects as a commercial reference, without identifying you or your business unless you expressly authorise it.

If you do not want us to use your data for these purposes, write to sebastiantraffic@gmail.com with the subject "No commercial communications", or reply "unsubscribe" to any of our commercial emails.

4. Who we share your data with

To fulfil your order we share the necessary data with customs brokers, carriers, shipping lines, airlines, courier companies, insurers, and customs and tax authorities. These transfers are necessary for the commercial relationship or to comply with the law.

We also use providers that process data on our behalf: email, cloud storage, accounting and artificial intelligence tools that help us draft and organise communications. These providers only use your data to provide us with the service and are bound to keep it confidential. We configure these tools so your data is not used to train artificial intelligence models, and every communication we send you is reviewed by a person at Sebastian.

We do not sell your personal data.

5. Your rights (ARCO) and how to exercise them

You may access your data, rectify it if it is inaccurate or out of date, cancel it or object to its processing, and withdraw your consent. You may also object to decisions made solely by automated means that significantly affect you.

Send your request to sebastiantraffic@gmail.com stating: your name and how to contact you, the right you wish to exercise or what you are requesting, and a copy of your identification or, if you are acting on behalf of another person, of the legal authorisation. We will reply within the timeframes set by law.

6. Data retention

We keep your data for as long as the commercial relationship lasts, and afterwards for as long as tax, customs and legal obligations require. Once that period ends we block the data and then delete it.

7. Cookies and similar technologies

This website uses only technical cookies, which are necessary for the pages to work. We do not use analytics or advertising cookies.

To confirm: if Google Analytics or Google Ads are switched on later, this section must describe which cookies are used, what for and how to disable them, and a cookie banner must be added.

8. Changes to this notice

Any change will be published at sebastianexportaciones.com/en/privacy, with the date it was last updated.

9. Supervisory authority

If you believe your right to data protection has been infringed, you may contact the Secretaría Anticorrupción y Buen Gobierno, Mexico's personal data protection authority.